Shipping policy

Shipping Policy for CHAM'S UNIVERSAL HAIR Store

1. Processing Time:

All orders are processed within 2-5 business days (excluding weekends and holidays) after payment verification. Please note that during peak seasons, processing times may be slightly extended.
2. Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and expedited shipping options.
Delivery estimates:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
3. Shipping Destinations:

We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer support.
4. Shipment Confirmation and Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. The tracking details will be active within 24 hours.
5. Customs, Duties, and Taxes:

CHAM'S UNIVERSAL HAIR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages:

CHAM'S UNIVERSAL HAIR is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.
7. Incorrect Address:

CHAM'S UNIVERSAL HAIR is not responsible for orders shipped to an incorrect or undeliverable address. Please ensure that your shipping address is accurate and complete when placing an order.
8. Delays:

CHAM'S UNIVERSAL HAIR is not responsible for any delays caused by natural disasters, weather conditions, or other unforeseen circumstances beyond our control.
9. Contact Information:

For any shipping-related inquiries or concerns, please contact our customer support at maticham@yahoo.com